The mission of HR Shared Services is to provide our customers with quality, timely and efficient services. We will achieve this mission by utilizing technology, cultivating the skills of our staff and building strong relationships with our customers. We will operate our center understanding that we live in a competitive environment and our goal is to ensure our customer’s satisfaction.

HR Shared Services will provide services to the Johns Hopkins Health System and the Johns Hopkins University. HR Shared Services will be responsible for processing human resource, organizational management and benefit transactions in SAP for faculty, staff and students. SAP role mapping will also be administered by this unit.