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Johns Hopkins Travel and Expense Management

Johns Hopkins Travel and Expense Management is the central resource for Johns Hopkins faculty, staff, and students with regard to business travel. We hope you will take time to review the resources available on this site. Please use them and share your thoughts on how we can support you moving forward with your travel needs.

To log into Concur, click the "Booking Travel" page and then click on the Concur logo. Via single sign-on, you will be logged into Concur.

Supporting Your Travel Needs

We work tirelessly to provide exceptional service to Johns Hopkins through a number of mechanisms:

  • Negotiating with travel Suppliers for discounts and improved services for air, hotel, rental cars and other travel-related services
  • Collaborating with World Travel, Inc. the preferred travel management company
  • Implementing Concur, the online booking tool, to expedite travel reservations for faculty and staff
  • Developing, maintaining and managing central travel- and expense-related policies and procedure

New to the Johns Hopkins Travel Program?

To get started using the Johns Hopkins Travel Program, this guide has been created as a step-by-step resource. Please let us know if you have any questions or concerns at

Important Information Regarding Southwest Online Bookings

On May 9, 2017 Southwest Airlines is scheduled to complete its migration to a new reservation system.  Please be advised that:

  • Any complete trip booked and/or traveled entirely BEFORE May 9th or entirely AFTER May 9th will be unaffected.
  • Travel that occurs over May 9th WILL be affected. If you depart before May 9th and return after May 9th, you will need to book the trip as two separate 1-way itineraries. (Please note: you will incur two booking fees.)
  • Travel on Southwest that occurs on May 9th cannot be booked online and anyone who attempts to do so will receive an error message. Travelers must call a World Travel Inc. agent to book.

Buyer Beware: Basic Economy Fares

United Airlines, American Airlines, and Delta Airlines have all introduced Basic Economy Fares, designed to be a low-cost option for the budget-minded traveler, but beware: these fares come with many restrictions.

United Airlines Basic Economy Fare Restrictions and Infographic
American Airlines Basic Economy Fare Restrictions and Infographic
Delta Airlines Basic Economy Fare Restrictions and Infographic

These fare types are not restricted for many Johns Hopkins divisions. If booking with an agent, the agent will tell you if it is a basic economy fare. If booking in Concur, please check the fare rules. If you are unsure, you may contact WTI via email or the chat feature on Concur.

Share Your Feedback about the Travel Program

We invite your feedback on how the travel program is working for you, your department's, or your division's travel. The Johns Hopkins Travel Office needs to hear from you in order to make any program adjustments by working with our preferred suppliers and vendors. To access the survey, please click here. Your honest feedback is appreciated so we, your colleagues, can support your travel needs and requirements.

News and Information

  • The U.S. has banned large electronics from being carried on (must be in checked luggage) from several airports in the Middle East and Africa on certain foreign carriers; for more information on which airports and airlines are affected, please click here.  The U.K. has followed suit.  This does not apply to flights booked and flown on U.S.-flag carriers. Please see Preferred Suppliers - Airlines page for more information from Emirates and Qatar.
  • On the recent news involving a passenger removed from a United Airlines flight:  what to do if you are involuntarily denied boarding and statement from United CEO Oscar Munoz.
  • Amtrak Double Days until May 20:  Amtrak Guest Rewards members earn twice the points!
  • A special promotion from the Four Seasons Baltimore: now through April 30, enjoy City View rooms at $245/night (pending seasonality) as well as complimentary newspapers, morning coffee, fitness and spa facilities, and car service within a three-mile radius of the hotel, based on availability. This can be booked via the Travel Program or directly with the Four Seasons.
  • Beginning February 20, travelers will automatically receive TripAlets from World Travel Inc. for flights booked with the agency. TripAlerts will be destination-specific, based on the traveler's itinerary, including but not limited to alerts for health and environmental hazards, utility disruptions, weather events, and civil unrest. Travelers will be provided the option to opt-out of these alerts at any time.
  • The REAL ID Act will be effective January 2018 and may affect your travel. What is it and how should you prepare? Please visit this helpful FAQ section on the DHS website.
  • U.S. Customs and Border Patrol has Mobile Passport Control; for expedited entry into the U.S. at BWI, Dulles, and other airports download the app.
  • Johns Hopkins invites you to use Lyft for business travel. For more information, please visit the Preferred Suppliers page.
  • As of November 1, 2016, the U.S. Department of State is not allowing glasses to be worn in passport photos.
  • Southwest is offering free Same Day Standby to its A-List and A-List Preferred Members who request to fly standby within two hours of their originally scheduled flight.
  • American Airlines offers Johns Hopkins travelers preferred seat access when tickets are booked in the travel program. Enter your last name and record locator here to view and select available seats.
  • British Airways brings the 787-8 to BWI with direct service to / from London Heathrow, in addition to its daily service between Washington, DC and London Heathrow.
  • The U.S. Department of State has issued a worldwide travel alert.

Questions? Contact

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