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Staff Contacts


See below for contact information related to the current Accounts Payable Shared Service Center staff.  For general content information for this department, please see the main Accounts Payable Shared Service Center page.


 
Name Email
Renee GencoDirectorrgenco2@jhmi.edu
Customer Service
Diane HulsonSupervisordhulson1@jhmi.edu
General InquiresVendor / Payee Recipients ONLYapssc@jhmi.edu
Service Now Ticket LinkJohns Hopkins Employees ONLYhttps://jhuprocureprod.service-now.com/
Void Check RequestsJohns Hopkins Employees ONLYhttps://jhuprocureprod.service-now.com/
Category: Invoice
Subcategory: Void or Stop Payment
Purchase Order Invoice Inquires
Bonnie HannanSupervisorbhannan1@jhmi.edu
General InquiresVendor / Payee Recipients ONLYapssc@jhmi.edu
Service Now Ticket LinkJohns Hopkins Employees ONLYhttps://jhuprocureprod.service-now.com/
Submit CURRENT InvoicesPDF format, one invoice per PDF – note corresponding PO# on invoicejhu@scanningamerica.com
https://ssc.jhmi.edu/accountspayable/vm/vendor/
vendor_invoice.html
(more information)
Submit CREDIT MEMOS & Invoice EXCEPTIONS
PDF format, one invoice per PDF – note corresponding PO# on invoice / credit memo
POExceptions@jhmi.edu
https://ssc.jhmi.edu/accountspayable/vm/vendor/
vendor_credit.html
(more information)
Non-Purchase Order Invoice & Check / Payment Request Inquires
Bonnie HannanSupervisorbhannan1@jhmi.edu
General InquiresVendor / Payee Recipients ONLYapssc@jhmi.edu
Service Now Ticket LinkJohns Hopkins Employees ONLY

https://jhuprocureprod.service-now.com/

Accounts Payable Vendor Requests & Inquires
Diane HulsonSupervisordhulson1@jhmi.edu
General Vendor Account InquiresVendor / Payee Recipients ONLYAPVendorMaster@jhmi.edu
Service Now Ticket LinkJohns Hopkins Employees ONLYhttps://jhuprocureprod.service-now.com/
PaymentWorks SupportVendor / Payee Recipients ONLYsupport@paymentworks.com
Travel & Expense Inquires
General InquiresVendor / Payee Recipients ONLYhttps://jhuprocureprod.service-now.com/
Service Now Ticket LinkJohns Hopkins Employees ONLYhttps://jhuprocureprod.service-now.com/
Non-Employee Foreign Currency Wires RequestsJohns Hopkins Employees ONLYhttps://jhuprocureprod.service-now.com/

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