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Staff Contacts

See below for contact information related to the current Accounts Payable Shared Service Center staff. For general content information for this department, please see the main Accounts Payable Shared Service Center page.

Name		Email
Renee Genco	Director	rgenco2@jhmi.edu
Customer Service
Tiffany Petrovia	Supervisor	tpetrovia@jhu.edu
General Inquires	Vendor / Payee Recipients ONLY	apssc@jhmi.edu
Service Now Ticket Link	Johns Hopkins Employees ONLY	https://jhuprocureprod.service-now.com/
Void Check Requests	Johns Hopkins Employees ONLY	voidchecks@jhu.edu
Purchase Order Invoice Inquires
Diane Hulson	Supervisor	dhulson1@jhmi.edu
General Inquires	Vendor / Payee Recipients ONLY	apssc@jhmi.edu
Service Now Ticket Link	Johns Hopkins Employees ONLY	https://jhuprocureprod.service-now.com/
Submit CURRENT Invoices	PDF format, one invoice per PDF – note corresponding PO# on invoice	jhu@scanningamerica.com
Submit CREDIT MEMOS & Invoice EXCEPTIONS	PDF format, one invoice per PDF – note corresponding PO# on invoice / credit memo	POExceptions@jhmi.edu
Non-Purchase Order Invoice & Check / Payment Request Inquires
Deborah Hawkes	Supervisor	dhawkes@jhu.edu
General Inquires	Vendor / Payee Recipients ONLY	apssc@jhmi.edu
Service Now Ticket Link	Johns Hopkins Employees ONLY	https://jhuprocureprod.service-now.com/
Travel & Expense Inquires
Deborah Hawkes	Supervisor	dhawkes@jhu.edu
General Inquires	Vendor / Payee Recipients ONLY	apssc@jhmi.edu
Service Now Ticket Link	Johns Hopkins Employees ONLY	https://jhuprocureprod.service-now.com/
Non-Employee Foreign Currency Wires Requests	Johns Hopkins Employees ONLY	TravelAPSS@jhmi.edu
Accounts Payable Vendor Requests & Inquires
General Inquires	Vendor / Payee Recipients ONLY	apssc@jhmi.edu
Service Now Ticket Link	Johns Hopkins Employees ONLY	https://jhuprocureprod.service-now.com/
PaymentWorks Support	Vendor / Payee Recipients ONLY	support@paymentworks.com